FAQ's

PRICE PROTECTION PLANS - Pros & Cons

PRIORITY (Pre-Pay)

Q: What are the Pros?

  1. Protects you if heating oil prices continue to rise
  2. Lowest locked-in price option
  3. Includes convenience of automatic delivery, eliminating all risk of running out of oil
  4. Optional "Downside Protection" Insurance available
  5. This plan includes discounts off the purchase of all Service Plans and "Tanksure" insurance, as well as discounts off night and weekend labor rates
  6. This plan includes a free efficiency test

Q: What are the Cons?

  1. Upfront payment is required, although a 2-month and a 3-month payment option is available
  2. Without "Downside" insurance, this plans offers no protection if market prices drop

PREFERRED (Capped Price)

Q: What are the Pros?

  1. Your monthly payments remain the same, whether oil prices rise or fall
  2. After 30 days, your credit balance earns you interest
  3. This plan includes discounts off the purchase of all Service Plans
  4. Includes convenience of automatic delivery, eliminating all risk of running out of oil
  5. Plan includes a free efficiency test

Q: What are the Cons?

  1. This plan includes "Downside Protection insurance, which must be paid up front along with 1st month's payment

PROMPT - PLUS

Q: What are the Pros?

  1. Convenience of paying within 10 days
  2. Includes convenience of automatic delivery, eliminating all risk of running out of oil
  3. This plan includes the option to purchase a Service Plan
  4. Option available to budget your purchases over equal monthly payments
  5. This plan allows you to take advantage of falling prices without paying a downside fee

Q: What are the Cons?

  1. A deposit is required, equal to the price of one fill-up
  2. Your price is not protected should market prices rise

PROMPT

Q: What are the Pros?

  1. This price will always be within $.05 of the lowest cash price advertised that day in the Sun Journal newspaper
  2. Call Heutz Oil by 12:00 Noon, and your oil can be delivered that same day

Q: What are the Cons?

  1. Payment must be made to driver at the time of delivery
  2. There is a $.05/gallon charge for payments made with credit cards
  3. Automatic delivery service is not available. If you run out of oil, a service fee will be charged to
    re-start your furnace.
  4. Service Plans are not available with this option
  5. Price is not protected should market prices rise

SERVICE

Q: Do you have 24-hour service?

A: Yes, Heutz Oil is a full service company. Our highly trained technicians are available 24 hours a day, seven days a week to handle any service problems you may have… whether they occur during the middle of the night or during the middle of a blizzard. For emergency service, call 782-3171.


PRODUCTS

Q: I am considering a new, more energy-efficient heating system for my home. Do you have someone who will come to my home to discuss what options are available? Is there a charge for this service?

A: Yes, our Service manager will be happy to meet with you at your home, free of charge, at your convenience. After hearing about your needs, he will present a range of heating products and prices, and help you determine which option best fits your goals and budget.



 

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